Shipping Policy

At EmjayCurlz, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below for details on processing times, shipping methods, and more.

Processing Time

• Orders are typically processed and shipped within 2 business days of receipt.

• Processing times may vary during peak seasons or promotional periods.

Shipping Methods

We offer the following shipping options:

• Standard Shipping (UK): Delivered within 3 working days.

• Next-Day Shipping: Delivered on the next business day (orders must be placed before 11 AM).

• International Shipping: Delivered within 5–15 working days, depending on the destination.

Shipping Rates

• Shipping rates are calculated based on the weight of the package and the destination.

• Free shipping may be available for orders above a certain purchase threshold (where applicable).

Tracking Information

• Once your order has been shipped, you will receive a tracking number via email or SMS.

• You can track your shipment using the provided tracking number.

Customs and Duties

• International orders may be subject to customs duties and taxes, which are the customer’s responsibility.

• EmjayCurlz is not responsible for any delays or additional charges due to customs clearance.

Lost or Damaged Shipments

• If your shipment is lost or damaged during transit, please contact us immediately.

• We will work with the shipping carrier to resolve the issue and provide a replacement or refund if necessary.

Returns and Exchanges

For details on returns and exchanges, please refer to our
👉 Refund & Return Policy

Contact Information

If you have any questions or concerns regarding your shipment, feel free to contact us:

📞 Phone: +447961923196
📧 Email: info@emjaycurlz.com
🔗 Contact Page: https://emjaycurlz.com/contact-us/

Policy Updates

We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page with the updated effective date.